Common questions
Everything you need to know.
Do I need a subscription? +
No. Everything is pay per order. Create a free account, then upload your list or search one owner at a time.
What is Tier 1 data? +
Tier 1 is credit bureau data, the highest-accuracy skip tracing available. Every match includes current phone numbers, emails, a death indicator and the 3 closest relatives with their own contact info.
What counts as a found contact? +
Any record where we return at least one phone number or email address for the owner. Records with no match cost you nothing.
What if no contact is found? +
For bulk orders we pre-authorize the maximum at checkout and capture only what we actually find. Single lookup credits are refunded automatically on a no-hit.
How do single search credits work? +
Buy credits in packs of $10, $25 or $50. Each single skip trace costs 2 credits and is refunded if nothing is found. Credits never expire.
What file format do you accept? +
CSV exports from DealMachine, PropStream, BatchLeads, REIPro or your own spreadsheet. Our AI column mapper detects your columns automatically.